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the pilOt’s peRspeCtiVe On CRM AssessMent 17

SummAry demonstrated safety benefits, industry and all hydraulics in 1989 or more recently the
IFALPA supports CRM as a training program regulators should instead focus their efforts on USAir 1549 landing in the Hudson River.
and as an adjunct to traditional technical producing industry guidance on how to More important to overall industry safety is the
training programs. IFALPA recognises the properly train CRM and measure the effective- fact that nearly a half million pilots successfully
substantial benefits arising from training of ness of CRM across the entire culture within use their CRM skills day-in and day-out to
non-technical skills and supports the the airline. This would include developing safely complete nearly 100,000 daily flights
continued instruction and reinforcement of training guidance on how to effectively teach without ever having had jeopardy assessment
CRM on a regular basis. CRM can improve error management skills, specific error of their CRM skills.
the proficiency and competency of individual prevention techniques, integrate CRM training
pilots and flight crews as a whole, especially into scenario-based training, integrate flight
when it is implemented as an error management skills with technical skills, help
management strategy and is not checked/ pilots develop decision-making skills, and train
assessed by any method that could result in a pilots how to properly manage resources in
failure. today’s complex airplane/airspace system.
Instead of jeopardizing the safety record of an
already successful CRM program by introduc- Pilot CRM skills have been used in many
ing checking of CRM skills which has no high-profile “saves” such as the UAL 232 loss of

reFerenceS
• helmreich, r. L. (1997). managing human error in aviation. Scientific American, pp. 62-67.
• helmreich, r.L., merritt, A.c., & wilhelm, j.A. (1999). The evolution of crew resource management training in commercial
aviation. International journal of Aviation Psychology, 9(1), pp.19-32.
• helmreich, r. L., & Foushee, h. c. (1993). why crew resource management? empirical and theoretical bases of human factors
training in aviation. In e. wiener, b. kanki, & r. helmreich (eds.), cockpit resource management pp. 3-45. San diego, cA:
Academic Press.

InterPilot | The Safety and Technical Journal of IFALPA ISSue 1 | 2017