Page 15 - InterPilot2019Issue2

PAGE 15

News &

The Safety Relevant Leadership for Flight-Deck
Crews program was held in the mountains of Tyrol,
Austria 1-5 April. The participants had a lot to say
about the unique experience with instructor and
course creator Dagmar Reuter:

“I’ve attended all sorts of CRM courses, but Dag- Notes
mar offers a fresh angle on leadership and uses a
variety of tools. You’ll be pulled out of your comfort
zone for your own benefit and personal growth.”
Ingvar Tryggvason, Safety Committee Chairperson,
Icelandic Airline Pilots Association (ÖFÍA)

Maria Alguacil, Deputy Manager, Technical Depart-
ment, SEPLA, told the story of how she put the
course take-aways into practice:

“After taking the course, my first briefing to the
crew was very different. I used to stand while they
sat, and I would just give operational information
about possible turbulence, etc. It was actually pret-
ty boring.

This time, I sat in a chair at the same level as the
crew. I started by asking, “How can we help to make
your flight nicer?” They were looking at each other,
not knowing what to say, nobody had ever asked
them this before. One response was, “If you start by
asking that question, I already know this is going to
be a nice flight.” It was a lot of fun to see their faces.
Take a chance and get out of your comfort zone,
you will make a great impression.”

Karim Elloumi, President FTPL Tunisia, shared “I was
curious about the content of this training and how
to apply it to my day to day professional activities.
I thought it was a standard course where everyone
would show up, take some notes, and leave with a
certificate.

In the course group, we came from several coun-
tries and regions…but we were able to link with our
emotions related to our professional and associa-
tion activities.
It is really something different and advanced for pi-
lots/association leaders in terms of CRM.

It is difficult to describe - the outcome of the course
is a change of behavior and a different perception
when dealing with others. As a pilot, I strongly rec-
ommend this new training to any other pilot, as it
is more practical CRM than the standard courses.

I look forward to seeing IFALPA offer more of this
type of training. It also makes Member Association
leaders into better leaders.

The feedback was excellent and IFALPA looks for-
ward to an opportunity to offer the Professional
Development program again in the near future.